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Digital mechanics

Behind the scenes. Built to perform.

The mechanics behind sales, marketing and customer service - so everything works together. Your teams drive. We are the mechanics.

Websites, CRM, email, LinkedIn and reportingNothing replaced unless agreedMore value from tools you already pay for

Digital mechanics, explained

Digital mechanics is the technical work behind sales, marketing and customer service - what others call revenue operations or marketing operations. Your teams are the drivers; we are the mechanics - making sure everything under the bonnet is connected, set up properly and running well, so they are in the best position to win.

It is the difference between looking good and performing well. A website can look beautiful and still do nothing - like a company brochure left in the stock cupboard. We make sure what you have built is seen, connected and working.

WebsitesCRMSocialEmailLinkedInMessagingReporting

Why it matters

Looking good is not performing

Great websites and great content often go unseen because nothing behind them is connected.

Skills need systems

Talented salespeople, marketers and service teams still need the strategy, workflows and tools that let them deliver - at home and in teams elsewhere.

What is not tracked cannot be managed

Without the right set-up there is no oversight, no reporting and no clear view of how you are seen.

What we do

Often it is the small things: a website that does not link to its social pages takes moments to fix, and changes what gets seen.

01

Marketing systems

Websites built and tuned to perform, with website, social and campaigns connected so content gets seen.

Marketing systems

02

CRM and sales systems

Strategy, workflows and systems built around your sales teams, with CRM and tools set up for teams at home and in other countries.

CRM and sales systems

03

Tracking and reporting

Tracking set up so you know what is working, and pipeline and activity reporting you can rely on.

Tracking and reporting

04

Customer service systems

Service tracked, monitored and reported, with feedback and reputation visible in one place.

05

Shared client information

Client information shared across the business, not held in one team.

06

Stack review

What you pay for, what you use and what is disconnected - and what to fix first.

What it delivers

  • Websites, content and campaigns that perform, not just look good
  • Teams set up to succeed, at home and abroad
  • Oversight, control and reporting across your stack
  • More value from the tools you already pay for

How we approach it

Every brief is different, so every solution is tailored. Nothing is replaced unless agreed - we join up what you run, set it up properly and make it work harder.

  1. Look under the bonnetWebsites, CRM, email, LinkedIn, messaging and reporting - what is connected and what is not.
  2. Fix the small things firstThe quick changes that alter what gets seen and tracked.
  3. Connect and set up properlySystems joined through Pulse+, workflows built around how your teams sell and serve.
  4. Report and keep tuningReporting you can rely on, and ongoing tuning as you grow.

Senior people, close to the work

The same people who build Pulse+ run your work - so every campaign, data clean and build is informed by what is actually happening in your systems, not run blind.

  • A senior operator on every engagement
  • In your workflows, not working from a distance
  • Nothing replaced unless agreed - your people stay in control
Two colleagues laughing over coffee while looking at a phonePortrait of a woman in tinted glasses and a check blazer

Runs on Pulse+, our own platform

Not another system - the stitching between yours. Pulse+ pushes and pulls data across the systems you already use, and reports it however you want.

How Pulse+ works

  • Your systems - CRM, email, LinkedIn, messaging, social, website and data
  • Pulse+ connects, automates and proves what is working
  • Your reporting, your way - nothing replaced unless agreed

Questions people ask before the first call

Is digital mechanics the same as RevOps?

It overlaps. Revenue operations aligns sales, marketing and customer service systems around revenue. Digital mechanics covers that, plus the marketing side - websites, social and campaigns - so the whole engine is connected.

Do you replace our CRM?

No. Nothing is replaced unless agreed. We connect and set up what you already run, and only recommend a change where it clearly pays for itself.

Which systems do you work with?

Websites (including WordPress), CRMs such as HubSpot, email and LinkedIn tools, messaging platforms and reporting tools - connected through Pulse+.

Can you support teams in other countries?

Yes. We set up CRM and tools for teams at home and in other countries, so everyone works the same way from the same data.

Where to go next

Service line

Data management and market mapping

Keep the data inside your systems clean.

Explore data management
Service line

Forward deployed development

When the answer needs to be built.

Explore forward deployed development
Platform

Pulse+

The stitching between your systems.

Explore Pulse+

Want everything under the bonnet working?

Twenty minutes. Tell us what you run, and we will tell you what we would fix first.

Or call 020 3928 1300 · email us

Enticeable Consulting Ltd · 231-232 Strand, London WC2R 1DA, United Kingdom · 020 3928 1300 · Company no. 11198742